We can help you transform your business-critical HR operations to deliver more effective and efficient people-critical services
Digital Personas SAP SuccessFactors practice composed of certified professionals with an average of 7+ years of functional and technical expertise . We hold vast experience in HCM transformation process and in all aspects of cloud implementation & integration with hands-on user experience.
We provide businesses in all industries with an affordable, low-risk hybrid or pure-cloud solution. Our agile Methodology Accelerates Implementation – from strategic planning, through deployment, to support and training – through an iterative, adaptable, and demonstrable process. Using industry-enhanced and best practice configuration workbooks, we complete upfront & attain the flexibility to spend more time on change management, training, and other business-focused issues rather than spending months sidetracked with configuration requirements.
Our Application Management Services
Digital Personas provides maintenance for your business processes and SAP SF configuration including corrective, adaptive and preventive activities required to keep your implemented business scenarios working and aligned at all times.
- Corrective, Adaptive & Preventive
- All Configuration; Provisioning, XML, Advanced Reporting Tools, Boomi, HCI
- ITIL Processes Framework
- Technical & operational support
- Navigation support
- Support and management of automated processes
- Execution of agreed mass data updates
- Execution of agreed routine reports
Integration and Performance Monitor
- Monitoring and troubleshooting data mapping and 3rd party integration issues
- Web performance monitoring and reporting
- Management, implementation and testing of new releases and enhancements.
- Refresh management
- Yearly Road Map plan
- Minor changes
- Catalogue of Change Requests
- Ad-hoc Change Requests
- Management of application security
- Role Based Permissions
- Technical & configuration document updates