SAP SucessFactors

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We can help you transform your business-critical HR operations to deliver more effective and efficient people-critical services

Digital Personas SAP SuccessFactors practice composed of certified professionals with an average of 7+ years of functional and technical expertise . We hold vast experience in HCM transformation process and in all aspects of cloud implementation & integration with hands-on user                                                     experience

We provide businesses in all industries with an affordable, low-risk hybrid or pure-cloud solution. Our agile Methodology Accelerates Implementation – from strategic planning, through deployment, to support and training – through an iterative, adaptable, and demonstrable process. Using industry-enhanced and best practice configuration workbooks, we complete upfront & attain the flexibility to spend more time on change management, training, and other business-focused issues rather than spending months sidetracked with configuration requirements.

Our Application Management Services

Digital Personas provides maintenance for your business processes and SAP SF configuration including corrective, adaptive and preventive activities required to keep your implemented business scenarios working and aligned at all times.

Application Maintenance

  • Corrective, Adaptive & Preventive
  • All Configuration; Provisioning, XML, Advanced Reporting Tools, Boomi, HCI
  • ITIL Processes Framework

User Support

  • Technical & operational support
  • Navigation support

Processing Support

  • Support and management of automated processes
  • Execution of agreed mass data updates
  • Execution of agreed routine reports

Integration and Performance Monitor

  • Monitoring and troubleshooting data mapping and 3rd party integration issues
  • Web performance monitoring and reporting

Release Management

  • Management, implementation and testing of new releases and enhancements.
  • Refresh management
  • Yearly Road Map plan

Configuration Changes

  • Minor changes
  • Catalogue of Change Requests
  • Ad-hoc Change Requests

Security Management

  • Management of application security
  • Role Based Permissions

Documentation Maintenance

  • Technical & configuration document updates

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