Quality Management Notifications

Business Challenge

Requirement to create notifications for quality issues coming from materials.

There was also a requirement to track quality notifications, add tasks and complete tasks.

Customer did not have full fledged end to end QM notification handling solution.

New Solution should be intuitive and reliable to be able to capture time with mobile processing options for features such as capturing images from mobile camera.

Solution Approach

Design Thinking Approach

We participated in a series of workshops,  partnering with Customer  team to validate current state  process and map target state process  scope for Quality Management process at Customer. Agile Solution Development Team developed mock-ups with multiple iterations for customer sign-off.

Build

Daily scrum meetings with the Customer key contact to manage M-S-C Scorecard in order to priorities build components with the continuous testing mechanism.  Security and UAT test scripts are finalized.

Sign-Off

Deployment and Production verification testing executed based on customer  approvals & sign off.

FOC ( FIORI OPERATIONAL CONTORL)

Knowledge transition to Support Team. Defects and Minor fixes managed through Customer change & incident processes.

Solution Outcome

Two role based custom  Fiori apps were developed – Create Quality Notification and Manage Quality Notification.

With Create Notification app, user could create

Manage Quality Notification covers range of advance features such as notification analytics, task addition, completion, cause code addition, attachments, notes etc.

App has been designed to make users more productive by giving options like duplicate week and To-do List to make time entry easy and simple

More custom features are added to make app productive, usable for employees and vendors across all departments

SAP FIORI Applications